Fiverr

Fiverr connects freelancers with clients to provide digital services. While most sellers are professional, conflicts can sometimes arise leading buyers to question whether blocking a seller is necessary. Knowing how to properly block a seller prevents unwanted communication and protects your account. Follow this comprehensive guide to blocking sellers on Fiverr as a buyer.

Reasons to Block a Seller

There are a few scenarios where blocking a seller may be appropriate:

  • The seller repeatedly sends unsolicited requests or messages after you’ve ended communication.
  • You experience harassment, threats, offensive behavior or scams from the seller.
  • The seller plagiarised your work or violated your copyright.
  • You have safety concerns due to the seller attempting to move communications off Fiverr.
  • You parted ways after an order dispute or refund issue.

Blocking stops a seller from contacting you further or viewing your profile and activity. Use it cautiously as sellers you block can no longer provide services to you.

How to Block a Seller on Fiverr’s Website

Blocking a seller on Fiverr’s website is a straightforward process:

  1. Go to your Messages page and open any conversation thread with the seller.
  2. Click on the seller’s profile name or picture to open their profile in a new tab.
  3. On their profile page, click the “More” button then select “Block User”.
  4. Confirm you want to block the seller when prompted.

Once blocked, the seller is immediately unable to message you further or access your profile. Blocking via the website is the fastest way to prevent contact.

Blocking Sellers in Fiverr’s Mobile App

Fiverr’s mobile app for iOS and Android makes it easy to manage your blocklist:

  1. Open the app and go to your Messages screen.
  2. Tap any message from the seller you want to block.
  3. On the seller’s profile, tap the three dots in the upper-right corner.
  4. Choose “Block this user” from the menu.
  5. Tap “Block” again on the pop-up confirmation window.

These steps prevent the seller from messaging you on the mobile app. Repeat the process on the website to fully block them across platforms.

Effects of Blocking a Seller

When you block a seller, it immediately severs communication in both directions:

  • The seller can no longer message you or see your profile, orders, reviews, or any activity.
  • You cannot view the seller’s profile or new services they offer.
  • Any open orders with the seller will be canceled.
  • You are eligible for a refund on unfinished orders per Fiverr’s policies.
  • You cannot leave a review for blocked sellers. They are unable to review you.
  • Sellers you’ve blocked cannot apply for any of your open job postings.

Blocking is permanent unless you later choose to unblock the seller. Think carefully before blocking, as it severely limits interactions.

Unblocking a Seller on Fiverr

If you change your mind, you can reverse blocking a seller:

  1. Go to your account Settings then select “Blocked users”.
  2. Locate the seller you want to unblock and click “Unblock”.
  3. Confirm you want to remove the seller from your blocklist.

This reopens two-way communication. The seller can again see your profile, send messages, and apply for your job postings. Use caution when unblocking previously problematic sellers.

Reporting Serious Seller Issues

For severe misconduct like harassment, threats, plagiarism or scams, also report the seller to Fiverr:

  1. Click “Report” on the seller’s profile or within a message thread.
  2. Choose the issue type and provide details on what happened.
  3. Submit the report and attach any supporting documents.

Reporting initiates an investigation where Fiverr reviews and takes appropriate action. Make sure to report extreme seller behavior above just blocking them yourself.

Best Practices for Safely Buying on Fiverr

Avoid the need to ever block sellers by following security best practices:

  • Vet sellers carefully before ordering and look for red flags.
  • Don’t discuss or provide sensitive personal information.
  • Be wary of sellers pushing to communicate off of Fiverr’s platform.
  • Use trackable payment methods, never pay the full amount upfront.
  • Monitor orders for timely delivery and quality work.
  • Discuss revisions openly, compromise when reasonable.
  • Resolve any disputes professionally by first communicating directly with the seller.
  • Leave honest reviews about the experience to help other buyers.

Exercising caution and levelheadedness when interacting with sellers limits negative experiences. But when a seller becomes problematic, blocking them swiftly contains the issue.

Frequently Asked Questions About Blocking Sellers on Fiverr

Can a seller I’ve blocked still see my gigs or send me offers?

No, a blocked seller has no visibility into your profile, activity, or services. They cannot message you or interact with your gigs in any way.

What happens if I block a seller I have an active order with?

Blocking cancels open orders with that seller. You can request a refund through customer support for unfinished services per Fiverr’s policies.

Is there a way to mass block multiple sellers at once?

Unfortunately Fiverr does not currently offer a way to bulk block sellers. Each seller must be blocked individually through their profile or message threads.

Can I leave a review for a seller after I’ve blocked them?

No, once you block a seller you lose the ability to leave a review about your experience with them. Make sure to review prior to blocking.

Does blocking a seller also stop their reviews about me?

Yes, blocking is reciprocal. You cannot review a blocked seller and they cannot review you after being blocked.

What happens if I block someone by accident – can I undo it?

Absolutely – you can go to your account settings and “unblock” sellers who were blocked mistakenly. This restores normal communication.

Blocking sellers you want to avoid makes Fiverr a safer, distraction-free place to connect with professional freelance talent. Use it prudently to protect your peace of mind and account security.

Author

  • Gio Watts

    Gio Watts brings over 10 years of digital marketing experience to his role as marketing manager at Walletminded. In his current position, Gio oversees brand marketing, campaign management, and audience growth initiatives. Prior to joining Walletminded, Gio held marketing roles at several ecommerce and SaaS startups, most recently serving as senior marketing manager at CloudTable Inc. There, he specialized in paid social advertising and content marketing. Gio holds a bachelor’s degree in business marketing from the University of Oregon. He is a certified content marketing specialist and frequently guest lectures at his alma mater. When he's not devising omni-channel marketing campaigns, you can find Gio coaching youth basketball and indulging his passion for live music.

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